Managed IT Services
Proactive helpdesk, patching and endpoint management for your entire workforce.
- Unlimited remote support
- RMM & patch automation
- Monthly executive reports
All systems operational · 99.99% uptime SLA
Enterprise-grade IT, engineered for your growth.
Advanced Network Service designs, secures and operates your network, cloud and endpoints, with a 24/7 Security Operations Center and a dedicated engineering team behind every client.
0Managed endpoints
0Avg. response time
0SOC monitoring
NETWORK OPERATIONS CENTER● LIVE
Core firewall clusterHealthy
WAN throughput
Threats blocked (24h)12,408
Backup success rate99.8%
Patch compliance
Open tickets3
TECHNOLOGY PARTNERS & PLATFORMS WE WORK WITH
MICROSOFTCISCOFORTINETVEEAMVMWARECLOUDFLAREUBIQUITI
Services
Everything your technology needs, under one roof.
From a 10-person office to multi-site operations, we deliver managed services with clear SLAs and transparent reporting.
Network Engineering
Design, deployment and optimization of LAN, WAN, SD-WAN, Wi-Fi 6/7 and VPN.
- Site surveys & topology design
- Redundant multi-ISP links
- QoS & segmentation (VLAN)
Cybersecurity & SOC
24/7 threat detection, EDR, vulnerability management and incident response.
- Managed EDR / XDR
- Penetration testing
- Zero-Trust architecture
Cloud & Migration
Microsoft 365, Azure and hybrid cloud migrations with zero business disruption.
- Tenant setup & governance
- Cost optimization (FinOps)
- Identity & SSO / MFA
Backup & Disaster Recovery
Immutable backups, tested recovery runbooks and business continuity planning.
- 3-2-1-1-0 strategy
- RTO / RPO guarantees
- Quarterly restore tests
Monitoring & Observability
Real-time visibility across network, servers, applications and SaaS.
- Custom dashboards & alerts
- Capacity planning
- SLA & uptime reporting
Products & Solutions
Hardware, licensing and managed bundles.
Vendor-neutral procurement, configured and delivered ready to deploy.
Next-Gen Firewalls
UTM appliances with IPS, SSL inspection and SD-WAN.
From€890
Managed Switching
PoE+ L2/L3 switches, stackable, centrally managed.
From€420
Wi-Fi 6/7 Access Points
High-density enterprise wireless with cloud controller.
From€190
Managed EDR
AI-driven endpoint protection with 24/7 response.
Per device / mo€6
Email Security
Anti-phishing, DMARC enforcement and sandboxing.
Per user / mo€3
Microsoft 365 Business
Licensing, deployment and managed administration.
Per user / mo€12
Cloud Backup
Immutable offsite backup for servers and SaaS.
Per TB / mo€18
Zero-Trust VPN
Identity-aware remote access with device posture checks.
Per user / mo€5
Customer Management
A client portal that gives you full control.
Every customer gets a secure workspace to track their services, assets and support requests in real time.
1
Ticketing & SLA tracking
Open, prioritize and follow requests with live status and response timers.
2
Asset & license inventory
See every device, warranty, subscription and renewal date in one place.
3
Invoices & contracts
Download invoices, manage agreements and approve quotes online.
4
Reports & compliance
Monthly security, patching and backup reports ready for audits.
CLIENT WORKSPACE · OVERVIEWBusiness Plan
| Ticket | Subject | Status |
|---|---|---|
| #4821 | New VPN user onboarding | Resolved |
| #4824 | Switch firmware update | Scheduled |
| #4827 | Mailbox quota increase | In progress |
SERVICE HEALTH
Managed devices128 / 128
Licenses expiring (30d)4
SLA compliance100%
How we work
From first call to steady-state operations.
Assess
Full audit of your network, security posture and business goals.
Design
Architecture, roadmap and transparent fixed-scope proposal.
Deploy
Phased implementation with documented change control.
Operate
Continuous monitoring, support and quarterly strategy reviews.
Clients
Trusted by teams that can't afford downtime.
“Our migration to a segmented network with managed security finished over a weekend. On Monday nobody noticed, except that everything was faster.”
— Operations Director, Logistics company
“Having a real SOC and monthly reports made our cyber-insurance renewal painless.”
— CFO, Professional services firm
“One partner for firewalls, Wi-Fi, backup and Microsoft 365. Tickets are answered in minutes.”
— Managing Partner, Engineering office
FAQ
Common questions
Do you support multi-site and remote teams?
Yes. We design secure site-to-site and zero-trust remote access, and support users wherever they work.
What is included in your SLA?
Defined response and resolution targets by priority, 24/7 monitoring, and monthly SLA reporting.
Can you work alongside our internal IT team?
Absolutely. We offer co-managed models where we extend your team with tooling, SOC and specialist engineers.
How fast can onboarding start?
After the audit and agreement, onboarding typically begins within one to two weeks.
Contact
Let's talk about your infrastructure.
Tell us about your environment and we'll respond within one business day.
✉ contact@advancednetworkservice.com
☎ +971 58 617 2185
⌖ Falkenstein, Saxony, Germany
⏱ Support: 24/7 for contracted clients